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Frequently Asked Questions

  • 1. Is postage and packaging free?
  • Yes, on all orders over £100, postage and packing is free to anywhere in the UK and Ireland .

  • 2. When will I get my order?
  • We aim to get all orders dispatched on the day they are received and delivered to the customer within 36 hours. Currently 90% of our orders are received within 36 hours of the customer placing an order.

  • 3. Are there any side effects from Healthlab's products?
  • No, there are no known side effects to any of Healthlab's products. However we advise that you should always disclose any health supplement you are taking to your health practitioner.

  • 4. How long should I take the capsules for?
  • It depends on the product, most products benefit from a course of at least 3 months which is why we often offer deals on purchases of 3 months supply or more.

  • 5. Are your products suitable for vegetarians?
  • Although most of our products are suitable for vegetarians, our collagen capsules and HGH Energiser is not.

  • 6. Are your products available in the shops?
  • We are internet based business and only supply via our website

  • 7. Are your capsules and tablets standardized (does each have the same ingredients)
  • Yes, we manufacture to the highest standards as dictated under the GMP, Good Manufacturing Practices

  • 8. If I am not happy with my purchases, do you give a money back guarantee?
  • Yes, if you return any unopened containers of product, we will refund your money.